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frequently asked questions

Gift Card acceptance is at the retailer’s discretion and some retailers may choose not to accept the Westfield Gift Card or Westfield XS Gift Card, including cinemas. aec on 12/10/ - Thanks.

Delivered in a beautiful silver packaging with a birthday message inside. You should treat your Westfield Gift Card as if it was cash. Valid for three years and accepted by over 8, participating retailers in Westfield centres, Australia wide.

The Gift of Choice When you're stuck for a great gift idea, give them the gift of choice. Accepted at over retailers at Westfield centres all over the country, they're sure to find something they like.
A Westfield Gift Card is the ultimate gift of choice with hundreds of participating retailers to choose from in Westfield Shopping Centres around New Zealand.
All gift cards can be purchased at one of our concierge desks, or buy online. *All gift cards are valid for 3 years from the date of issue. *Some retailers may choose not to accept Westfield Gift Cards.
Westfield Gift Cards are accepted widely within Westfield centres and the Westfield XS Gift Card gives customers the added flexibility of being accepted anywhere EFTPOS is accepted (at retailers discretion).
The Gift of Choice When you're stuck for a great gift idea, give them the gift of choice. Accepted at retailers at Westfield centres in Auckland and Christchurch, they're sure to find something they like.

Westfield Gift Cards are welcomed in hundreds of participating retailers in Westfield Shopping Centres in New Zealand and in Newmarket’s Nuffield St. There are, however, a minority of retailers who may not accept the Westfield Gift Card. Please check in store before you purchase.

Delivered in a beautiful silver packaging with a birthday message inside. Delivered in a beautiful silver packaging with a thank you message inside. Valid for three years and accepted by over 8, participating retailers in Westfield centres, Australia wide. We've made rewarding your staff and customers easy. Register for a corporate account for easy management of your gift card orders and bulk discounts. Westfield Gift Cards purchased at a Concierge Desk in Westfield shopping centres in Australia are automatically activated at the time of issue and will usually be ready for use as soon as you receive it.

However, occasionally during peak periods, Gift Cards may take up to 48 hours to activate from the time of purchase. If you have received a Westfield Gift Card that has been purchased from our third party retailers, please allow 48 hours for activation. To ensure the secure delivery of Westfield Gift Cards purchased online, a security confirmation is required by to you before using it. This can be done on our website here and entering the 5-digit security code sent to you either via email or text message and the 4-digit reference number located on the back of your card.

The Security Confirmation can be done on our website here by entering the 5-digit security code sent to you either via email or text message and the 4-digit reference number located on the back of your card. There is a unique security code for each order. Please check in store before you purchase. The Westfield Gift Card expires 12 months from the date of issue. The date of expiry is shown on the reverse of the Gift Card.

Please refer to our Terms and Conditions for more details. Unlike other cards, Westfield Gift Cards can be replaced if lost, stolen or damaged. If you can provide the original Westfield receipt not the EFTPOS receipt , our Customer Service team can cancel the lost, stolen or damaged Card and help you arrange for a replacement Card, subject to the Gift Card terms and conditions. Lost, stolen or damaged Cards may take up to 15 working days to be replaced.

If you are purchasing your Westfield Gift Card online, all major credit cards are accepted as payment. Westfield Gift Cards are not refundable. You should treat your Westfield Gift Card as if it was cash.

Your Westfield Gift Card can be used repeatedly until the value of the Card has been used or the Card has expired. For purchases greater than the remaining Card balance, participating retailers may accept supplemental forms of payment, but this is subject to the policies of the individual retailer.

Please consult the participating retailer for more information. Some retailers do allow using more than one payment type to pay for an item. Please check with the retailer at point of purchase, as acceptance is subject to the policies of the individual retailer. The quickest and easiest way is to check your balance online.

Your PIN number is the 4-digit number that can be found underneath the scratch panel on the back of the Gift Card. Your Gift Card number is the digit number - also on the back of your Card.

Click on your local centre to discover where you can use your Gift Card Brisbane Carindale Chermside Garden City North Lakes Gold Coast Helensvale Central Coast. Give someone special even more to celebrate this year with a Westfield Birthday Gift Card. Valid for three years and accepted in over 8, stores in Westfield centres Australia wide, this gift will make their day. Westfield Gift Cards by American Express are the perfect solution. The card may be used virtually anywhere in the U.S. where American Express is accepted. Cards can be pre-loaded from $$ with a processing fee of $ Stop into the Westfield Management Office Monday - Friday, ampm to purchase. Buy Online Now.